Abstract:

Human resources, which is an important competitive element in hotel enterprises, should be managed according to their abilities to improve the quality of services and a competitive advantage. In the workplace of talented employees, it is very important that the level of employment satisfaction of employees is high. Therefore, the purpose of the work is to reveal the impact of talent management on business satisfaction in hotel enterprises. In the study, the data was collected with the survey technique and the analysis of frequency, percentage, average, correlation and regression was carried out through the appropriate statistical program. A total of 412 employees working in five-star hotel companies operating in Belek have been surveyed. The analysis found that employers had a significant positive impact between the dimensions of talent management (management support, career success, pride to take responsibility in the business, the company’s social responsibility, hygiene factors, satisfaction from the business, desire to leave the job and performance management practices) and business satisfaction.

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