Özet:

In addition to becoming an economic organization and the mission of becoming a social organization, must actively participate in social responsibility activities in order to be able to continue their activities in the present conditions without interruption and providing a competitive advantage. Companies are socially responsible for consumers, society, the environment, the state, suppliers, and their employees with their internal customers. Especially in the sectors where the work is intense, workers are seen as the most important capital of their. The aim of the work in this direction is to determine the impact of social responsibility practices in international chain hotel enterprises operating in Istanbul on the organizational commitments of employees. In the framework of the research, the staff of a total of nine hotels, including three hotels associated with the five-star three international chain hotel operations operating in Istanbul, are creating the universe of the research, and the sample group includes 352 employees. Analysis of the data obtained by the survey technique of the visual statistics (percentage, frequency, arithmetic average, standard deviation, etc.) In addition, the t test, variance analysis and correlation analysis were used. The research finds that hotel companies have high levels of social responsibility, while employees have a medium level of organizational commitment. In addition, it is seen that in hotel, social responsibility practices are focused on the extent of economic responsibility, and they are less focused on the extent of ethical responsibility. However, it is clear that the employees’ emotional commitment is quite strong, and their continuous and normative commitment is less compared to that. *This study is derived from the Wish PEKMEZCI's master's thesis "A Research on Social Responsibility Applications and Employees' Organizational Responsibility and Business Performance: A Application in Hotel Business".

Anahtar Kelimeler: