Özet:

In today's ever globalizing world, in order to survive, organizations have to increase their productivity continuously. Six Sigma is a popular approach emerging in the last couple of years to enhance the quality in organizations. Although Six Sigma is largely based on statistics, it has an organizational and managerial side that needs to be considered and that makes the topics of this article. In this article, the basic characteristics of Six Sigma have been discussed, the major differences and similarities with other popular managerial approaches are outlined, the success factors in Six Sigma are covered and the possible impacts of Six Sigma on organizational performance are argued. This study lays the theoretical foundations of future empirical Six Sigma studies in organizations, also satisfies existing theoretical works about today's popular managerial approach Six Sigma in Turkish literature.

Anahtar Kelimeler: