Özet:

the scientific decision-making process requires the selection of criteria and but appropriate decision-making method, the analytical hierarchy process is at the beginning of those used for the advantages offered between the methods and techniques of ahs decision-making method and techniques, the fundamental function in the majority of the studies used in combination with different methods of decision-making and techniques, the main and sub-criterion weight calculation, and the aim of this study is to determine whether the values of the "corporate" are determined on the final methods of weights obtained by the methods of the methods and methods obtained by means of blurred ahs, and the "headow" of determining" and determining the number of the values of the cell values of the "hearity of the values of the cell values of the change in which they have been determined to be determined to be determined to be determined by the number of the "and the values of the "headowed" and "headowed" and the values of the values of the number of the values of the number" and the number of the values of the values of the target of the cell "headow" and the values of the target of the

Anahtar Kelimeler:

Özet:

Scientific decision making process requires determining the criteria for the decision and choosing a suitable method and technique related to the decision. Analytic Hierarchy Process (AHP) is among the methods used very often since it provides more conveniences than any other decision making methods and techniques. The main function of AHP in the majority of the studies, which involve different methods in addition to AHP, is the calculation of the weights of the main ad subcriteria and in this respect, Fuzzy AHP has same function as AHP. The aim of this study is to determine whether the weights obtained by AHP and fuzzy AHP methods has any effect on any change in the final decision when they are used together with different decision making methods and techniques. With this objective in mind, the quality of the services offered by four different mobile brands were evaluated in terms of “AHP+TOPSIS”, “Fuzzy AHP+TOPSIS”, “AHP+VIKOR” and “Fuzzy AHP+VIKOR”. The results suggested that whether the weights of decision criteria were obtained by AHS or fuzzy AHS did not cause any change on the final decision arrived by TOPSIS and VIKOR methods.