Abstract:

In this study, the effect of employees’s trust to organization on flexible working and the moderating role of big-five personality domains on this relationship has been examined. The research sample consists of 228 employees in call center of a telecommunication firm in Erzurum. The hypotheses included in the research model were tested using SPSS Process Macro. The relations between variables were examined with Correlation Analysis and moderating role of big five personality domains was analyzed by Regression Analysis. According to the results of the study, it was determined that the environment of trust in the organization has a significant effect on the adoption of the flexible working. In thus study, employees’s trust to organization had a positive effect on flexible working and extraversion, openness and conscientiousness dimensions of big-five personality domains was moderating role on this relationship. In light of the findings of the current study, practical and theoretical implications were discussed.

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