Abstract:

Flexible working arrangement consists of a number of policies that have flexibility in terms of both time and space and that can affect the performance of employees according to the current conditions. However, flexible working arrangement is a structure within the service sector and does not overlap with the concept of full-time work in terms of usage. The aim of the study is to examine the moderating role of personality in the relationship between the perception of flexible working and work-family conflict. The sample of the study consists of a total of 356 participants, 217 women and 139 men with a mean age of 31.55 (S = 8.59). Personal Information Form, Flexible Work Perception Scale, Work-Family Conflict Scale and Big Five Personality Inventory are used as data collection tools. It is found that the moderating role of personality sub-dimensions such as openness to innovation, responsibility and adaptability is determined in the relationship between temporal flexibility (ambiguity) and work-family conflict. The study is significant in terms of examining the relationships between employees who switched to flexible working arrangement due to the pandemic and work-family conflict and determining the position of the personality in flexible working arrangement and contributes to the literature.

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