Abstract:

While fulfilling own needs, an individual's facing physical, spiritual, mental and social restraints is stated with his/her disability. Disabled staff carry out activities together with other personnel in the organization. As much as disabled staff, there are also personnel having kinship with disabled people in the organization, and their management turns into factor requiring specialty. Health administrators conduct a quite complex management process in their health enterprises. Beside causing an intense stress, it is envisaged that this management forms burnout expressed with the deficiency of spiritual and physical energy. This study tries to reveal the burnout status of the managers of the disabled staff and the personnel having kinship with disabled people in the management process. For this, semi-structured interview technique has been applied to polyclinic curators and assistants of public hospitals, which have a large number of disabled staff and personnel having kinship with disabled people. The sample group consisted of 7 people in charge of polyclinics in all public hospitals in the province. As a result of analyzing the data with content analysis, signs of depersonalization, depletion of energy and fatigue have been found in some managers. In addition, managers do not feel much burnout and try to facilitate the work of disabled staff and personnel having kinship with disabled people, by empathizing. The findings obtained ascertain that the management of disabled staff and personnel having kinship with disabled people is a specific subject needed to be evaluated in the context of organizational behavior, and management and organization.

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