Abstract:

The purpose of this study is to reveal the impact of diversity perception of employees on organizational commitment. For this purpose, the data were collected by questionnaire applied on the staff working in the hotel business operating in the province of Antalya in Turkey. Explanatory factor analysis, confirmatory factor analysis, correlation and regression analyzes were applied on the data obtained. As a result of the analysis, it was observed that the diversity perception of hotel employees has a positive impact on their general organizational commitment. The positive impact of diversity perception on organizational commitment dimensions was also determined. In terms of effect size, it is possible to say that diversity perception of employees has the greatest effect on affective commitment, secondly has a positive effect on normative commitment and thirdly on continuance commitment. When the studies in the literature are analyzed, it is seen that there are studies in various fields between diversity perception and organizational commitment. However, the few studies about tourism field attract attention. In the study, determining the perception of the personnel regarding the diversity in the hotel enterprises also showed which way the commitment of employees to the organization will be high. On the other hand, this study sheds light on the managers of hotel businesses about how they follow up a new way in increasing the commitment of staff to the organization. In addition, it is thought that it will help to determine the strategies for human resources for hotel management within the framework of the findings obtained.

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