Abstract:

In the field of business science, the subject of business satisfaction and organizational commitment, which is a lot of research on the topics, has also begun to be researched in public institutions in recent periods. In the Turkish public administration, since 1980, the concept of the new public administration with the business axis in which the methods and techniques of the private sector have been effective has begun to become effective. PTT A.Ş. is a public administration organization. The structure has been influenced by this change and the workload of the employees has increased seriously. In the framework of this study, the impact of the change in the business axis, which is experienced along with the new understanding of public administration of employees in PTT AŞ, on the levels of organizational commitment and business satisfaction has been measured. The result of the work, contrary to what was expected, did not find findings in the direction of employment satisfaction and organizational liabilities decreased as a result of the increased employment burden of employees.

Keywords: