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  Citation Number 8
 Views 60
 Downloands 33
Konfeksiyon Sektöründe Müşteri Sadakatine Etki Eden Faktörler
2005
Journal:  
İzmir İktisat Dergisi
Author:  
Abstract:

Bu çalışma, konfeksiyon sektöründe müşteri sadakatini etkileyen faktörleri, kişisel bazda demografik ve davranışsal farklılıklarla ilgili bu faktörler üzerinde müşteri görüşlerini ve sektörle ilgili müşteri sadakati algılamasını ortaya koymayı amaçlamaktadır. Bu amaçla, farklı yaş, gelir, meslek, medeni durum, eğitim düzeyi ve cinsiyete mensup 400 kişiyle yüz yüze anket yapılmıştır. Anket sonuçları spearman korelasyon, kruskal-wallis ve mann whitney-u testleri ile analiz edilmiştir.

Keywords:

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İzmir İktisat Dergisi

Field :   Sosyal, Beşeri ve İdari Bilimler

Journal Type :   Ulusal

Metrics
Article : 696
Cite : 6.485
2023 Impact : 0.367
İzmir İktisat Dergisi