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Rekabetin giderek çetinleştiği bankacılık sektöründe firmalar performanslarını arttırmak ve çalışanlarından daha yüksek verim alabilmek için örgütsel sessizlikle mücadele etmek ve örgütsel bağlılığı arttırmak durumundadırlar. Bu bağlamda örgütsel sessizlik boyutlarıyla örgütsel bağlılık türleri arasındaki ilişkinin incelendiği araştırmada Kocaeli ilinde bankacılık sektöründe çalışan 188 kişiye anket uygulanmıştır. Çalışmada örgütsel bağlılık normatif ve duygusal bağlılık olmak üzere iki boyutta, çalışanın sessiz kalma nedenleri ise yönetsel ve örgütsel nedenler, işle ilgili konular, tecrübe eksikliği, izolasyon korkusu ve ilişkileri zedeleme korkusu olarak beş boyutta ele alınmıştır. Araştırma sonucunda normatif bağlılık ile örgütsel sessizlik boyutları arasında ilişki bulunamazken, duygusal bağlılıkla yönetsel ve örgütsel nedenlerden dolayı sessiz kalma, işle ilgili konular, tecrübe eksikliği, izolasyon korkusu ve ilişkileri zedeleme korkusu boyutları arasında pozitif yönlü ve anlamlı
companies in the banking sector where competition is increasingly conflicting, are in the case of developing organizational silence and increasing organizational commitment, in order to improve performance and to achieve higher efficiency than employees, in this context, in the research that the relation between the organizational silence dimensions and the types of commitment to the organization was examined in the banking sector, the causes of two-dimensional employees, including the normative and emotional commitment of organizational commitment in the study, the lack of experience in administrative and organizational reasons, fear of scaling relations, and fear of understanding of relationships between five-sized researches, as a result of the lack of experience in the organization-oriented and emotional relations, as a lack of the fear of communication, and a lack of relationships, and a lack of relationships, and a lack of communication, and a lack of relationships, and a lack of relationships, and a lack of communication in a lack of experience in a lack of emotional relations between emotional relations, and a lack of communication, and a positive relations, and a lack of understanding of understanding of communication relations between emotional relations, and a positive relations, and a positive relations, in the organization-oriented relations, as a lack of understanding of understanding of communication relations between emotional relations between emotional relations, and
The purpose of this study is to reveal the relationship between the organizational commitment and organizational silence. The survey is conducted on 188 employees who work at banking sector and datas are analyzed through the SPSS statistical packet programme. In research we approach the organizational commitment’s two dimensions which are normative and emotional commitments. Also we approach the factors of employee silence in five dimensions which are managerial and organizational causes, business subjects, lack of experience, fear of isolation and fear of damaging relationships. According to the results of analyzing, positive relationship was found between emotional commitment and; managerial and organizational causes, business subjects, lack of experience, fear of isolation and fear of damaging relationships.
Field : Eğitim Bilimleri; Filoloji; Güzel Sanatlar; Hukuk; İlahiyat; Sosyal, Beşeri ve İdari Bilimler; Spor Bilimleri
Journal Type : Uluslararası
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