Özet:

The aim of this study is to reveal whether burnout has a mediating role in the effect of organizational cynicism on turnover intention. The obtained data were collected with the help of the questionnaire method and then analyzed through the SPSS program. The staff working in manufacturing organizations operating in the Kayseri Organized Industrial Zone constitute the universe of the research, and 391 randomly selected people working in these factories constitute the sample of the research. As a result of the research, it was revealed that all of the cognitive, emotional and behavioral sub-dimensions of organizational cynicism had a positive and significant effect on the intention to leave. In the analysis of the mediation effect, it was determined that while the cognitive and behavioral sub-dimensions of organizational cynicism affect the intention to leave, emotional exhaustion and personal accomplishment, which are the sub-dimensions of burnout, are partially mediated. It has been revealed that while the emotional sub-dimension of organizational cynicism affects the intention to leave, only the emotional exhaustion sub-dimension of burnout acts as a partial mediator. Finally, it was determined that while the sub-dimensions of organizational cynicism affected the intention to leave, the depersonalization sub-dimension of burnout did not have any mediation effect.

Anahtar Kelimeler: