Özet:

The purpose is to identify whether there is a relationship between the communication skills of the nurses working in the emergency service and the levels of aggression perceptions and the violence that the nurses are exposed to if there is a relationship between the factors affecting this relationship. Method: This research in the type of Relational Research was conducted between 15/05/2018-15/08/2018 with 232 nurses who are working in the emergency services of public hospitals and private hospitals in the center of Samsun. The data was collected by the researcher in accordance with the literature of the nurses with the indicative information form, the violence assessment form and the use of the "Active Communication Skills Scale" and the "Agression Detection Scale" (POAS). Identifying analyses in data analysis were used, Kruskall Wallis, Mann Whitney U and Spearman correlation analysis test. The findings: 73.7% of the nurses participating in the study have been exposed to violence. The "POAS" disfunctional sub-dimensional average score of nurses is 68.24 (16-80), the functional sub-dimensional average score is 23.63 (11-55). The result: the rates of violence in nurses working in emergency clinics of the hospitals involved are high, and emergency services need to be arranged to provide a healing environment.

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