Abstract:

The main purpose of this study is to reveal the nature and causes of conflict in high schools and examine the views of school administrators on the tactics adopted for conflict management and correction. The study group of the research, which was carried out in the case study model, consists of school administrators working in high schools in the central district of Batman province. In this direction, 15 school administrators who have been working as principals and assistant principals for at least five years constitute the study group of the research. The data obtained in the research, in which the data were obtained with a semi-structured interview form, were analyzed by content analysis according to the descriptive point of view. At the end of the study, it was seen that school administrators stated that the conflicts in schools were caused by organizational, administrative and individual reasons, and they generally used the strategies of avoidance, concession, domination, compromise and cooperation in the resolution of the conflict in the school.

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