Abstract:

With innovation to provide competitive advantage, develop their own business techniques in all processes from production to market, using their employees’ knowledge and creativity. This study aims to study the relationship between intellectual capital and business performance and the effects of the organization’s climate that supports innovation in this relationship. The research data was obtained using the survey method. In the survey, 405 managers from 1000 registered in the Istanbul Chamber of Industry (ISO) participated. In the research data analysis, SPSS and the structural equality model (AMOS) were used. According to the research findings, all elements of intellectual capital have a positive impact on the organization’s climate that is dedicated to innovation. Human capital has a positive impact on business performance. The financial performance of the structural capital is positive, the organization that supports the renewal has a negative impact on the climate. In some positive effects on the operational performance of intellectual capital; the organizational climate that supports the renewal is the regulatory, and the organizational climate that gives the resources for the renewal is the partial instrumental effect. The positive impact of the organization’s climate on customer performance is higher in the service sector.

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