Abstract:

Nowadays, human factors and organizational communication, as in all businesses, are of the utmost importance in the labour-intensive tourism sector. The main subject of this study is to find out, whether or not tourism students have tendency to sociotropic or autonomic personality traits, their communication skills, whether these personality traits and communication skills differ according to gender, age and levels of education, and whether there are negative or positive effects of these personality traits on communication skills. Therefore, Tourism and Hotel Management students who attend both two-year and four-year programs/departments of Başkent University in Ankara have been conducted surveys. Analyses have been done by using Sociotropic-Autonomic Personality Traits Scale and Communication Skills Evaluation Scale. Regression analysis has been used to find out the effects of the sub-dimensions factors of sociotropic-autonomic personality traits onto the communication skills. According to the results of the analysis, “separation anxiety and anxiety of pleasing others”, which can be defined as sub-dimensions of sociotropic personality traits and “personal success” defined as a sub-dimension of autonomic personality traits, effect communication skills in the positive direction with significance

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