Abstract:

The aim of this research was to analyze the relationships between emotional labour behaviours and organizational alienation behaviours of secondary school teachers according to some variables. In the study, Emotional Labour Scale developed by Chu and Murrmann (2006) and adapted into Turkish by Kıral (2016) and Organizational Alienation Scale developed by Eryılmaz (2010) were used to search for the behaviors of secondary school teachers. The study universe consists of secondary school teachers who work in the public secondary schools of İzmir in Karşıyaka, Bornova, Bayraklı and Gaziemir districts in 2018-2019 academic year. The sample consisted of 342 secondary school teachers who were selected by the easily accessible sampling method. According to findings of the research, secondary school teachers emotional labour was highest on surface acting dimension and it was followed by genuine acting and deep acting dimensions. According to the age variable of secondary school teachers, it was found that the dimensions of genuine acting and deep acting differed significantly. According to the professional seniority variable of secondary school teachers, surface acting and deep acting dimensions have been found significantly different. According to the level of organizational alienation of the secondary school teachers, the highest average score is the dimension of powerlessness, normlessness, isolation, self-estrangement and meaninglessness respectively. According to the gender variable of secondary school teachers, the dimensions of powerlessness and isolation differed a significantly. It was found that male participants have higher average scores in both powerlessness and the isolation dimensions of organizational alienation compared to women participants of the study.

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