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  Citation Number 2
 Views 49
 Downloands 29
Rasyonel Faydanın Sağladığı Duygusal Tatmin
2019
Journal:  
Selçuk İletişim
Author:  
Abstract:

Günümüzde tüketicilerin ekonomik oluşa, çeşitliliğe, işlevsel özelliklere göre yaptıkları alışverişten, başarı, eğlence, keyif alma gibi birtakım duygusal faydalar da elde ettikleri düşünülmektedir. Bu doğrultuda gerçekleştirilen araştırma kapsamında rasyonel faydaya yönelik ürünün kolay, hızlı erişebiliyor olması, fiyatının uygunluğu, son trendi yakalamış olması, garanti kapsamının tatmin edici olması, ürün çeşitliliğinin yeterliliği, ödeme kolaylığı ve müşteri hizmetlerinin kalitesi gibi unsurların bireylerin tüketim süreçlerinde meydana getirdiği hedonik sonuçlar irdelenmiştir. Bu kapsamda Isparta ilinde 306 kadın ve erkek tüketiciyle yüz yüze anket uygulaması gerçekleştirilmiştir. Araştırma sonucunda bireylerin tüketim oranları özelinde değerlendirme kriterleri ve demografik değişkenler arasında farklılıklar meydana gelmiş olsa da genel anlamda rasyonel tüketim süreçleri sonucunda hedonik bir tatmin elde edebileceği tahmin edilmektedir.

Keywords:

Rasyonel Faydanin Sagladigi Duygusal Tatmi̇n
2019
Journal:  
Selçuk İletişim
Author:  
Abstract:

Today, it is believed that consumers obtain a number of emotional benefits, such as success, entertainment, enjoyment, from the shopping they do according to the economic situation, diversity, functional characteristics. In this context, the research conducted in the framework of the reasonable benefit product is easily accessible, quickly accessible, its price accuracy, the latest trend has been captured, the guarantee scope is satisfying, the quality of the product diversity, the ease of payment and the quality of customer services are the hedonical results that individuals produce in their consumption processes. In this context, 306 women and men in the province of Isparta face-to-face survey app was carried out. The study has found differences between the criteria for assessment of individual consumption rates and the demographic variables, but it is estimated that it could a hedonical satisfaction as a result of rational consumption processes in general.

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Selçuk İletişim

Field :   Sosyal, Beşeri ve İdari Bilimler

Journal Type :   Uluslararası

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Cite : 7.506
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