Abstract:

The choice of unsuitable staff in the transport sector, in addition to money and time waste, also affects the safety of users. The problem of choosing the right staff is actually a very critical decision-making problem. In this study, multiple criteria of decision making methods have been used for the selection of the staff to work as a citizen in a metropolitan city subway. First, the criteria of literary research and expert consultations were determined, and these criteria were emphasized by the AHP (Analytic Hierarchy Pro-cess) method. The GRA (Grey Relational Analysis) and the TOPSIS methods are used. The consistency of the study was studied by comparing the results of two different methods. It has been shown that more objective choices can be made by numerizing non-numeral criteria. According to the authors, this study is the first work done in literature for the choice of a metro driver. It is also one of the rare studies that study the consistency of the results using two different methods in the ranking stage of staff.

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