Abstract:

Student Affairs Automation (SAA) system is the software coordinating the trio of students, academics, and administrative staff. These programs are used to carry out all the procedures of each student from the enrollment to the university to the graduation. SAAs are software systems that greatly affect users' performance. SAAs must work effectively and efficiently so that the users’ performance can increase. The aim of this study is to determine the most appropriate SAA by measuring the performance of SAAs used in different universities. The problem is a Multi-Criteria Decision Making one as many criteria affecting each other are considered. The SAAs used by the five universities were evaluated by using SWARA (Step-wise Weight Assessment Ratio Analysis), ARAS (Additive Ratio Assessment) and EDAS (Evaluation based on Distance from Average Solution) methods. SWARA was used for weighting the measurement criteria while ARAS and EDAS methods were used to determine the performance of the SAAs. The study proved that the most important criterion was database security. Each evaluation method gave the same result in the ranking of the SAAs.

Abstract:

Student Affairs Automation (SAA) system is the software coordinating the trio of students, academicians, and administrative staff. These programs are used to carry out all the procedures of each student from the enrollment to the university to the graduation. SAAs are software systems that greatly affect users' performances. SAAs must work effectively and efficiently so that the users' performance can increase. The aim of this study is to determine the most appropriate SAA by measuring the performances of SAAs used in different universities. The problem is a Multi-Criteria Decision Making one as many criteria affecting each other are considered. The SAAs used by the five universities were evaluated by using SWARA (Step-wise Weight Assessment Ratio Analysis), ARAS (Additive Ratio Assessment) and EDAS (Evaluation based on Distance from Average Solution) methods. SWARA was used for weighting the measurement criteria while ARAS and EDAS methods were used to determine the performances of the SAAs. The study proved that the most important criterion was database security. Each evaluation method gave the same result in the ranking of the SAAs.

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