Abstract:

In 2013, Ministry of Health carried out the application of ‘e-prescription (e-prescription is a regulation of electronic prescription instead of using paper.” within the scope of Lean Management. Measuring the knowledge level of using this application among doctors, pharmacists and citizens and determining the risks and the benefits of the system are the purposes of this study.  In this context, the theoretical part of the study is comprised of literature review and the field research is done with a survey applied to 150 people comprising doctors, pharmacists and the people using e-prescription method. Key Words: Lean Management, Lean Principle, E-Prescription.

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