Özet:

In today’s increasing competition conditions, the importance of quality makes competition important not only through the competitors and customers but also through the employees. At this point, increasing the organizational loyalty becomes important for all. The aim of this research is to study whether employees have an impact on the quality culture and the culture of work safety in the enterprises on the organizational loyalty. For this purpose, 168 workers working in the Düzce city enterprises participated in the survey as volunteers. Workers in the research group were subjected to the Employment Safety Scale, the Organizational Faith Scale and the Quality Culture Scale. The results obtained by the face-to-face and online survey method were analyzed in the SPSS program. This study has shown that work safety and quality culture have a positive impact on organizational loyalty. Again, it has been shown that both variables have the most positive impact on the emotional commitment factor. In addition, it has been found that quality culture plays a partial variable role between the work safety culture and organizational loyalty. The influence of quality culture is high, especially in the continuity of the work safety culture and the impact on standard commitment. As a result, if it is requested to connect the employees with emotional commitment, i.e. with the desire and desire in the organization, it is recommended to develop a culture of work safety and quality. Thus, it is recommended to develop a quality culture with the participation of employees of preventive, process-oriented, improving, customer-oriented approaches in the organization.

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