Abstract:

Public value is an approach put forward in order to produce alternative solutions at the points of criticism brought to traditional public management and new public management approaches. Bureaucratic, centralized and bulky structure of traditional public administration; the new public management's view of the citizen as customers and the excessive emphasis on economic efficiency cannot respond to new needs, especially in the public sphere, public interest and public service areas. The public value approach reveals a new role distribution and management understanding of these three main areas within a network of public administrations, politicians, citizens and other stakeholders. Public value is a result of public service and is produced for the public interest with the participation of all stakeholders in the public sphere. Although it has been generally accepted in the field of public administration since the day it was first introduced, discussions on the concept continue. These discussions focus especially on the definition and measurement of public value. There is no agreed definition and measurement method in the literature. Therefore, the field of public value exhibits a fragmented structure. In this study, it is aimed to introduce approaches to measuring public value in the context of “public value” and "public values” concepts' meanings and differences and thus guide the further studies that intended measuring public value in Turkey.

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