Özet:

Nowadays, new developments and changes show us importance of institutional management principles for sustainable success not only in private sector, but in public utilities either. Thus public utilities act as private sector. New developments about new public administration affect both world and Turkish administrative system. Policy and principles as transparency in administration, accountability, communication and governance direct both central and local authorities. This research involves 5 district municipality agreed to participate in. The research started in August 2014. Interviews made with 751 people who will take part in interviews in 5 district municipality were identified. Research shows that the importance of `transparency` for success in public organizations besides all other institutional management principles and it is the most important principle for public organizations due to people.

Anahtar Kelimeler: