Özet:

This paper presents the idea to select best refrigerator among the various choices which is a complex decision-making problem involves many multiple conflicting criteria. Fuzzy Technique for Order Performance by Similarity to Ideal Solution (FTOPSIS) is an appropriate tool to inspect the best decision from multiple decision involved in the real world issues. The interdependencies between criteria are considered. In the present study, the results reveals that the FTOPSIS is remarkably successful in determining the best quality refrigerator among the various brands available in market and ranking given according to the different criteria’s weights. The purposed work will assist in examining the product in the view of quality and helps to find the best ranking among the alternatives of various brands of refrigerators. Finally, conclusion shows that refrigerator B seems to be best choice for the customer with closeness coefficient of 0.905.

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