Özet:

Both the technological developments in the age of information and the culture of customer focus trend in the sector of service, particulary in the suggestion of the services brings the high standarts in line with it. Concentrating on the patient security along with the services suggested in this culture formation proecess is taken into account as a peculiarity that increases the quality of the services as well. This research was conducted in a public hospital to reveal the relations of the health staff with some variations concerned with perceptions as well as applications of the patient security and the culture

Anahtar Kelimeler: