Özet:

The study aims to determine the impact of internal marketing on business satisfaction and the mediation role of organizational justice. The study also sought to identify the relationships between internal marketing, business satisfaction and organizational justice variables. Through the research model, four main hypotheses have been determined. The hypotheses presented in the research model have been tested using SPSS and AMOS programs and data collected by survey method from 543 employees working in a private security company operating in the province of Istanbul. Examples have been reached to the whole universe by a complete counting method without being chosen. A distinctive and distinctive work has been carried out. The scale’s reliability was high and the Cronbach Alpha value was 0.979. The analysis of the conceptual model has shown that internal marketing practices and subdimensions have a positive impact on business satisfaction and organizational justice. It also shows that organizational justice has a positive impact on work satisfaction. However, in the influence of internal marketing practices and their subdimensions on business satisfaction, it has been revealed that organizational justice has the role of mediation. According to these findings, it can be said that investments should be made to all employees in order to improve business satisfaction.