Özet:

The purpose of this study is to provide information about the effects, causes and risks of external resources use on the business in the housing enterprises. The study also aims to explain how the external resource use process is applied to the activities of residential enterprises, how processes are managed or should be managed. The information provided is supported by literary scans and conversations with accommodation companies. Companies can gain a significant advantage over other by using external resources by focusing on their basic capabilities and working with specialized companies for fields outside their basic capabilities. Finally, the conversations were made face-to-face with the 4 and 5 star hotel companies operating in Ankara. Through these discussions, the viewpoint of the concept of external resource use of the hotel enterprises, which activities they prefer to use external resource, the reasons for preferring or not.

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