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BEŞ YILDIZLI OTELLERDE ÇALIŞANLARIN DEMOGRAFİK ÖZELLİKLERİ İLE ÖRGÜTSEL BAĞLILIKLARI ARASINDAKİ İLİŞKİYİ BELİRLEMEYE YÖNELİK BİR ARAŞTIRMA: ADANA İLİ ÖRNEĞİ
2005
Journal:  
Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
Author:  
Abstract:

Companies that grasp the importance of human resources are willing to bind their employees to the organization in order to cope with the increasing competition conditions and in the meantime achieving the organizational purposes in an efficient and effective way Organizational loyalty that provides the employee participation and increase the overall efficiency of the organization has recently started to become an important topic The purpose of this study is to determine the correlation between the affective continuance and normative loyalty that are the three dimensions of organizational loyalty and demographic characteristics of employees Towards this purpose three dimensional organizational loyalty scale developed by Meyer and Allen was implemented to the employees of the five star hotels in the city of Adana In the field study that was conducted with the assistance of hotel department managers it is concluded that the affective continuance and normative loyalties of the hotel employees in the sample group show no difference depending on their gender marital status and total working periods in the hotel and position However it is determined that the mentioned hotel employees’ affective and continuance loyalties show significant difference depending on their age and education level whereas their affective loyalties show significant difference depending on their income level Key Words: Organizational Behaviour Dimensions of Organizational Loyalty Hotel Employees Five Star Hotels

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