Abstract:

The purpose of this study is to determine the relationship between organizational conflict and the psychological well-being of employees and to test the moderating role of workplace ostracism in this process. We distributed the questionnaires to 811 individuals working in the public and private sectors in Turkey through simple random sampling. 425 persons participated in the questionnaires. We didn’t assess 16 questionnaires because the participants didn’t respond from start to finish. Thus, we evaluated 409 questionnaires and tested them according to the purpose of the research. We used the IBM SPSS v26, Lisrel 10.20 programs, and Process Macro v3.3 plug-ins for data analysis. According to the results of the analysis, we can see that organizational conflict and ostracism in the workplace have a negative impact on psychological well-being. We have also proven that workplace ostracism moderates the relationship between organizational conflict and psychological well-being. In the conclusion section of the study, we have compiled the results of the analysis and compared them with other findings in the literature. In the literature review, we noted that the moderating role of workplace ostracism in the relationship between organizational conflict and psychological well-being has never been studied. This study, therefore closes an important gap in the literature on organizational behavior.

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