Abstract:

This study aims to determine social support, job burnout, employee performance, and the effect of social support and job burnout on employee performance. The research uses descriptive and verification methods using primary data, distributing online questionnaires to 31 The Jayakarta Suites Bandung employees. Data were analyzed using statistical tools and multiple regression analysis. Data collection using a saturated sampling technique. The results of the descriptive analysis show that social support, job burnout, and employee performance are included in the good category. The verification analysis results show that the burnout variable partially affects employee performance, but social support has no effect on employee performance. While the variables of social support and work fatigue together affect employee performance. The result of this study provides an overview of how employee performance can occur due to the influence of social support and job burnout.

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