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Algılanan Etkileme Taktiklerinin İş Performansı Üzerindeki Etkisini Belirlemede Kontrol Odağının Düzenleyici Rolü: Otel İşletmelerinde Bir Uygulama
2019
Journal:  
Sosyal Bilimler Araştırmaları Dergisi
Author:  
Abstract:

Bu çalışmanın amacı, otel işletmelerinde çalışanların etkileme taktikleri algılarının iş performansı üzerindeki etkisinde kontrol odağının düzenleyici etkisini ortaya koymaktır. Nevşehir’de bulunan dört ve beş yıldızlı otel işletmeleri çalışanları araştırmanın örneklemini oluşturmaktadır. Araştırma verileri anket tekniği ile elde edilmiş ve elde edilen veriler hiyerarşik regresyon analizi ile test edilmiştir. Araştırma sonucunda otel çalışanlarının etkileme taktikleri algıları ile iş performansları (görev ve bağlamsal) arasında bir ilişki olduğu ve bu ilişkide kontrol odağının düzenleyici rolü olduğu tespit edilmiştir.  Etkileme taktikleri algısı ile bağlamsal performans arasındaki ilişkide iç kontrol odağının dış kontrol odağına göre daha fazla etkisi olduğu tespit edilmiştir. Ancak etkileme taktikleri ile görev performansı arasındaki ilişkide kontrol odağının boyutları açısından anlamlı bir etki görülmemiştir.

Keywords:

The regulatory role of the control room in determining the impact of perceived impact tactics on business performance: an application in hotel enterprises
2019
Journal:  
Sosyal Bilimler Araştırmaları Dergisi
Author:  
Abstract:

The purpose of this study is to investigate the moderator role of locus of control on the relationship between influence tactics and, task and contextual performance. The four-and-five-star hotel in Nashville are investigating research. The data obtained by the survey results and the obtained data were tested by hierarchical regression analysis. As a result of the study, it was determined that there is a relationship between the perception of the hotel employees’ effective tactics and their job performance (task and contextual) and that the locus of control has a moderator role in this relationship. In the relationship between the perception of impact tactics and contextual performance, the effect of the internal locus of control was found to be higher than the external locus of control. However, there was no significant effect on the size of the locus of control in the relationship between effective tactics and task performance.

Keywords:

Moderating Role Of Locus Of Control In Determining The Effect Of Job Performance On Perceived Influence Tactics: An Application At Hotel Firms
2019
Journal:  
Sosyal Bilimler Araştırmaları Dergisi
Author:  
Abstract:

The purpose of this study is to investigate the moderator role of locus of control on the relationship between influence tactics and, task and contextual performance. The four-and-five-star hotel businesses in Nevşehir are investigating research. The data obtained by the survey results and the obtained data were tested by hierarchical regression analysis. As a result of the study, it was determined that there is a relationship between the perception of the hotel employees' effective tactics and their job performances (task and contextual) and that the locus of control has a moderator role in this relationship. In the relationship between the perception of impact tactics and contextual performance, the effect of the internal locus of control was found to be higher than the external locus of control. However, there was no significant effect on the size of the locus of control in the relationship between effective tactics and task performance.

Keywords:

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Sosyal Bilimler Araştırmaları Dergisi

Journal Type :   Uluslararası

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Article : 640
Cite : 2.938
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Sosyal Bilimler Araştırmaları Dergisi