Abstract:

Today, the importance of human factor, the core element of the medical care, is being understood more and more, and investments are made to the managers and healthcare staff, that is humans, to achieve the organisational goals. In the health sector, where rivalry, globalisation, and technological developments are coming into prominence rapidly, the organisational success depending on the human performance can be obtained by guiding the healthcare staff properly and supporying them. Therefore, the methods that will contribute to manager-health worker relations and hospital performance is becoming more important day by day. Both general and managerial self-efficacy of the managers in the interaction of manager-health worker and their expectation from the health worker affects their attitudes towards health workers. Managers’ attitudes towards healthcare workers affect healthcare workers and It reflect positive or negative business performance. To achieve success, one must first be aware of oneself, believe that they can do it, and convince their followers to do about themselves. Thus ‘Pygmalion Effect’ will occur. In short, the Pygmalion Effect refers to the high expectations of an executive bringing special attention to the healthcare worker and the performance of the healthcare worker as a result of anticipation. The Pygmalion Effect includes a broad set of organizational behavioral variables, interpersonal expectations, communication, leadership, self-esteem, motivation and performance. There is also a challenge as an important key to boosting the workforce. In this study, first, pygmalion effect as a new management understanding was explained in a relational structure related with health and organizational work and second some findings of researches about pygmalion effect were given and spiritual leadership was discussed and examined in the center of new values brought by the theory.

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