Abstract:

The aim of this research is to explore the relationship between staff strengthening and organizational citizenship behavior. For this purpose, a survey was carried out over a total of 200 bank staff working in the branches of a private bank located in the Denizli province and districts. The data is collected using the survey technique. There were 176 returns from the survey. The result of the incorrect and missing filling of 4 quotes was considered invalid. The return rate of the survey is 86%. The scale was developed by Spreitzer (1995) to measure staff strengthening perceptions of the bank staff. The measurement of organizational citizenship behavior was used by the original Vey and Campbell (2004) and Williams and Shiaw (1999) and the scale that was tested by Press and Sheşen (2006) for validity and reliability. The demographic characteristics of the participants were studied by frequency and percentage analysis. Correlation analysis was conducted to determine the relationship between the variables. The correlation analysis has found that there is a positive and meaningful relationship between the underdimensions of staff strengthening and the underdimensions of organizational citizenship behavior.