Abstract:

In this study, a deep interview based on the opinions and observations of the trainees participating in the courses held in Bandırma Public Education Center was conducted in order to determine their satisfaction levels. Five female and five male participants were included in the study, they were asked ten questions. The trainee satisfaction has been discovered to be high, and it has been stated by the participants that Bandırma Public Education Center is able to catch up with the developments in education and training and can present new approaches. It has also been discovered that the trainers in the courses have enough experience in the course programs. It has been concluded that the institution meets the demands of the people with the courses it opens, that the training received by the trainees will contribute to their business lives, and that the problems that can be experienced in our centre are taken into account by the principal or vice principals. In the interview, the participants stated that the training they received achieved its objectives, that they thought of recommending it to their relatives and other people, and that they had no difficulty in understanding the topics covered in the courses. The participants stated that they faced no inconvenience or issues that disturbed them during the courses, that the necessary announcements were made on time, that there were enough social and cultural activities in the institution, that the administrators observed the courses, and that they showed determination to solve the problems. In addition, the institution carried out activities to support lifelong learning. In this study, the main focus has been on the determination of the effect of education and training activities carried out in Public Education Centers on the satisfaction levels of the trainee.

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