Abstract:

Different leadership approaches have emerged because the leadership approaches expected from managers differ from culture to culture. One of these approaches is the paternalistic leadership that emerges in collectivist cultures. Paternalistic leadership is a leadership approach that combines discipline and autotry with a paternal charity and moral honesty behavior. On the other hand, the behaviors that employees carry out in a way that will benefit their customers and colleagues, beyond their formal role behaviors as well as their defined role requirements, are expressed as prosocial service behaviors. It is believed that there is an important relationship between employees showing these beneficial behaviors and the leaders who lead them. By moving from this thought, this study has studied the relationship between paternalist leadership and prosocial service behaviors. In this context, a comprehensive work was carried out to the employees of the banking sector operating in the Konya province center. The data obtained from 144 employees involved in the study was analyzed with the SPSS 20.0 program. According to the results of the analysis, it has been found that there is a high level of meaningful relationship between the detected paternalistic leadership approach and the prosocial service behavior shown in a positive direction.