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Lean production is a philosophy of continuous improvement that is based on producing economical and qualified products or services through waste elimination. Value stream mapping (VSM), one of the methods used in lean production, is an effective method that can be utilized by manufacturing or service firms when transforming into a lean organization. The purpose of this study is to determine value-added and non value-added activities and developing a plan for elimination of non value-added activities by implementing VSM method at a university research and application center providing analysis service. In accordance with this purpose, a university research and application center operating in Turkey was taken and a VSM application was carried out focusing on one of the analyses made in this center. Firstly, current state map of the specified service family has been drawn and value added and non value added activities in the current state service flow have been identified. In the next step, a future state map that can enable to eliminate wastes in the current state, was drawn and lean service flow for the future state was shown. Finally, limitations of the study have been mentioned and some suggestions for future work have been made.
lean production is a philosophy of continuus hunger that is based on producing and developing products or services of thrugh waste elimination value stream mapping etcm one of the methods used in lean production is an effective method that can be used by manufacturing or service providers when transforming into a lean organization the purpose of this study is to determine value added and non value added to the state of elimination of non value added activities by application etcm method at a university research and application center providing analysis service ın compliance with this purpose a research center was implemented in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order to change in order
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