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The aim of this study is to examine the moderating effect of organizational prestige perceived by employees, on the relationship between organizational support and acting mechanisms performed during emotional labor. The results of the study, which is conducted with 210 sales assistants, showed that there is a negative relation between perceived organizational support and surface acting and positive relations between perceived organizational support and deep and genuine acting. Perceived organizational prestige does not have a moderating effect on the relationship between perceived organizational support and surface acting and genuine acting, but it moderates the relationship between perceived organizational support and deep acting.
the aim of this study is to examine the moderating effect of threat prestige perception by employees on the relationship between support and acting difficulties during emotional labor the results of the study which is carried out with 210 sales assistants showed that there is a negative relation between support and surface acting and positive relations between assist and deep and genuinely acting perception of the presstige does not have a moderating effect on the relationship between support and surface acting and genuine acting but push moderates the relationship between supporting and acting deep and acting deep and real acting
Field : İlahiyat
Journal Type : Uluslararası
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