Abstract:

Purpose- This study aims to investigate the effects of impulsivity on sabotage behaviors of sales employees and the mediating roles of affective disorders and organizational based self-esteem. Methodology- For the purpose of the research, the data which were collected from 198 sales employees from shopping stores by the survey method were analyzed by using partial least squares–structural equation modeling method. While conducting analysis, Smart PLS program was used by applying bootstrapping technique (5000 resample) to determine the significance levels of the proposed hypotheses and also Anderson and Gerbing (1988) two-step approach has been used. Findings- The results revealed that impulsivity has a positive and significant effect on affective disorder levels of employees and also impulsivity has a positive and significant effect on sabotage behavior levels of employees. However, research results indicate that impulsivity has a negative and significant effect on organization based self-esteem levels of employees and organization based self-esteem has a negative and significant effect on sabotage behavior levels of employees. In addition, it is found out organization based self-esteem has partially mediating role in the relationship between impulsivity and sabotage behaviors. Conclusion- The study demonstrate that personality traits are one of the significant predictors of the maladaptive behaviors and psychological health problems in the service industry. However, this study reveals that in order to eliminating negative attitudes in the workplaces, organizations need to consider dispositional characteristics of the employees.

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