Abstract:

Instead of negative-based psychological studies in recent years, the emphasis is made on positive psychology-based, personal development of human resources in, research on the strengths and positive aspects. The aim of this study is to study the relationships between psychic capital, emotional work and work performance. The data was collected through the survey of 261 bank employees through the easy sample. According to the research findings, from the psychological capital dimensions, only self-capacity affects the work performance in a positive and meaningful way. It has been revealed that the dimensions of the psychological capital do not significantly affect the behavior of emotional work to play a superficial role, that the dimensions of the psychological capital do positively affect the role of the dimensions of optimism and hope, that the dimensions of optimism and self-capacity from the psychological capital do positively affect the intimate behavior. It has also been shown that taking a profound role from the emotional work dimensions and intimate behavior positively affects the operating performance, while having a superficial role has not been observed to have a relationship with the operating performance.

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