Özet:

In the scientific article explores the scientific and methodological approaches for conducting qualitative analysis of business process management in engineering enterprises. Author determined analysis tools that made it possible to examine the problems of business processes. Revealed overlapping, parallel and consistent business processes, leading to poor management. Grounded link analysis tools – responsibility matrix and landscape business processes. The features of the formation of the landscape business process management system sampled enterprises. Overview advantages and disadvantages of the present basic landscape engineering company «Ukratominstruments». A landscape design business processes that unlike the existing ones, based on a combination of process approach to landscape management standard ISO management and business process maps the upper level, allowing you to analyze business processes and identify their relationship with the objects of management in terms of three main parts: management, operations and maintenance.

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