Özet:

Employees, which are the most important capital of, provide significant advantages to in an intense competitive environment. The importance of the concept of organizational support is increasing every day. The aim of this study is to identify the mediation role of work stress in the relationship between the organizational support and the intention to leave the job. For this purpose, data were collected through the survey of 178 participants working in the insurance agency in Osmaniye. In the analysis of the data, verifying factor analyses were made, intervariable correlations were detected and structural equality model and model conformity tests and regression analysis were made. The analysis found that the organizational support found to have a significant impact on the intention of leaving the job and the work stress in a negative direction. It has also been found that work stress significantly affects the intention to leave the job in a positive direction. According to the mediation analysis, work stress has been detected as a mediation role in the relationship between organizational support and the intention to leave the job.

Özet:

Employees, which are the most important capital of enterprises, provide significant advantages to enterprises in an intensely competitive environment. The importance of the concept of perceived organizational support is increasing day by day. This study aims to determine the mediating role of job stress in the relationship between perceived organizational support and turnover intention. For this purpose, data were collected from 178 participants working in the insurance agency in Osmaniye province. In the analysis of the data, confirmatory factor analyses were made, correlations between the variables were determined, and the model's goodness of fit test and regression analysis were performed with the structural equation model. As a result of the analyzes, it was determined that perceived organizational support had a significant negative effect on turnover intention and job stress. It was also found that job stress positively affected turnover intention. As a result of mediation analysis, it was determined that job stress has a mediating role in the relationship between perceived organizational support and turnover intention.

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