Özet:

The impact of ethical values on the internal and external environmental components of the institution draws attention to the guidance of these values in behavior at the institution, group and individual level. The ethical orientation of behaviors to be carried out at the respective levels shows the importance of industry dynamics, which are an important factor in achieving desired positive outcomes. Therefore, the ethical behavior as a priority in the discovery of desired behaviors will be able to differentiate by directly influencing the industry and employment in which the business is involved. The purpose of the research is to explore how different ethical values can be at industry level. Method - The research has taken data from the enterprises in the production and service sector, ISO professional committees for the production sector are selected enterprises from 46 working groups to the ISO 500 list, while for the service sector are selected enterprises in the Istanbul Chamber of Commerce professional committees classification. In the study in which large-scale were selected and the mixed method (quality and quantitative method together) was used, the value expressions on the websites of were studied and the analysis unit was defined as the term. The ethical value expressions studied for both sector enterprises have been brought into the code, category and theme form; the differences between enterprises for the same sector have been studied by the quarter compliance test. Results - The size of customer-focused, sustainability and employee value for the manufacturing sector business; the size of customer-focused, compliance with ethical rules and care for the work they do has been the most indicated values for the service sector business. The differences in the ethical values arising for the services and production sectors are statistically significant. Discussions - The findings of the research showed the transparency of the common value code for both sectors, while the common value topic is customer-focused. Customer’s profile, demand and sustainable functional activities towards the product or service it receives, variing from the previous years, in this context, it is an ethical value to keep the customer in the focus of the business processes. The corporate culture for the business will gain importance in the development of the organization’s own ethical codes and the appearance of desired attitudes as a tool for business employees to apply to the difference between good and right or bad and wrong. The organization’s ecology approach can be used in determining the sector-oriented thema of ethical values in a comprehensive perspective for the whole sector.