Abstract:

Emerging technologies such as artificial intelligence, blockchain, and the Internet of Things are transforming the way that consumers interact with businesses and the marketplace. These technologies offer new opportunities for consumers to access information, compare products, and make informed purchasing decisions, but they also pose new challenges for regulators and policymakers in the area of consumer protection. In this abstract, we explore the impact of emerging technologies on consumer protection laws, examining the ways in which these technologies are shaping the regulatory landscape and the challenges and opportunities they present. We discuss the ways in which emerging technologies are changing the nature of consumer harm and the ways in which regulators and lawmakers must adapt to address these new threats. We also examine the role of consumer protection laws in promoting the use of emerging technologies to benefit consumers, by requiring companies to provide accurate and transparent information and by encouraging the development of technologies that help consumers protect their interests. Finally, we conclude with a call for greater collaboration between regulators, industry stakeholders, and consumer advocates to create a more secure, transparent, and fair marketplace for all consumers in the digital age.

Keywords: