Günümüzde, kuruluşlar, müşterilerin gereksinimlerini karşılama hedefine yönelik olarak ekonomik faktörlerin yanı sıra, çevresel ve sosyal faktörlere de önem vermektedirler. Sürdürülebilir tedarik zinciri yönetimi olarak tanımlanan zincirin performans değerlendirmesi de bütünsel bir yaklaşım gerektirmektedir. Bu bağlamda, bu çalışmada, sürdürülebilir tedarik zinciri performansının değerlendirmesini yapmak amacıyla ekonomik, çevresel ve sosyal faktörleri dikkate alarak bir kavramsal çerçeve geliştirilmiştir. Kavramsal çerçeve hem nitel, hem nicel faktörler içermektedir. Faktörlerin göreceli önem seviyelerini hesaplamak amacı ile Bulanık Analitik Hiyerarşi Süreci (AHS) tekniği kullanılmıştır. Toplam performans seviyesi ise, ağırlıklı puanlama yöntemi ile bulunmuştur. Operasyonel maliyetler ve çevresel maliyetler en önemli faktörler olarak tespit edilmiş ve mobilya sektöründe faaliyet gösteren kuruluşun toplam sürdürülebilir tedarik zinciri yönetimi performansı hesaplanmıştır.
Today, organizations give importance to environmental and social factors as well as economic factors in order to meet the needs of customers. The performance evaluation of the chain, defined as sustainable supply chain management, requires a holistic approach. In this context, in this study, a conceptual framework has been developed by considering economic, environmental and social factors in order to evaluate sustainable supply chain performance. The conceptual framework includes both qualitative and quantitative factors. Fuzzy Analytical Hierarchy Process (AHP) technique was used to calculate the relative importance weights of the factors. Total performance level was determined by weighted scoring method. Operational costs and environmental costs were identified as the most important factors, and the total sustainable supply chain management performance of the organization operating in the furniture sector was calculated.
Nowadays, organizations give importance to environmental and social factors as well as economic factors in order to meet the needs of customers. The performance evaluation of the chain, defined as sustainable supply chain management, requires a holistic approach. In this context, in this study, a conceptual framework has been developed by considering economic, environmental and social factors in order to evaluate sustainable supply chain performance. The conceptual framework includes both qualitative and quantitative factors. Fuzzy Analytic Hierarchy Process (AHP) technique was used to calculate the relative importance weights of the factors. Total performance level was determined by weighted scoring method. Operational costs and environmental costs were identified as the most important factors, and the total sustainable supply chain management performance of the organization operating in the furniture sector was calculated.
Field : Sosyal, Beşeri ve İdari Bilimler
Journal Type : Uluslararası
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