Özet:

Extinction is a gradual process with negative effects on the individual and organizational level and occurs as a response to stressful events. The health care sector employees that require human-centric work are seen as an extremely stressful professional group. Therefore, exhaustion is quite common among health workers. The aim of this study is to examine the impact of social support on extinction during the COVID-19 pandemic period in terms of health workers. The study included 337 participants working in the health sector. Correlation and regression analyses have been applied in the framework of the study to reveal the relationships and interactions between variables. According to the correlation analysis, it has been established that there is a statistically meaningful relationship between social support sources and each dimension of extinction. The analysis of regression to test the research hypotheses found that support from social support sources in all the models tested affects the dimensions of emotional exhaustion, insensitivity and personal success. However, it has been found that family support from social support sources and the support of a private person have no impact on any extent of extinction.

Anahtar Kelimeler:

Özet:

Burnout is a gradual process with negative effects on an individual and organizational level and occurs as a reaction to stressful events. In the health sector, which requires human-centered work, employees are considered as an extremely stressful occupational group. Therefore, burnout is highly prevalent among health care professionals. The aim of this study is to examine the effects of social support on burnout in terms of health care workers during the COVID-19 pandemic period. The sample of the study consisted of 337 participants working in the health sector. Within the scope of the research, correlation and regression analyzes were applied to reveal the relationships and interactions between variables. According to the results of the correlation analysis, It was determined that there was a statistically meaningful relationship between the sources of social support and each dimension of burnout. As a result of the regression analysis carried out to test the research hypotheses, it was revealed that co-worker support, which is one of the social support sources, affected the emotional exhaustion, depersonalization and personal accomplishment dimensions of burnout in all tested models. However, it has been determined that family support and special someone support, which are social support sources, has no effect on any dimension of burnout.