Bu araştırmanın amacı; sosyal inovasyonun ve dijital sosyal inovasyonun, sosyal hizmetle ilişik paydaşlardaki farkındalık durumu, sektörlerdeki paydaşların sorumlulukları ve dijital sosyal inovatif bir sosyal destek platformunda olması gereken hizmetlerin ortaya çıkartılmasıdır. Bu anlamda; inovasyon, sosyal inovasyon, sosyal hizmet ve dijitalleşme alanında çalışan uzmanlar, akademisyenler ve sivil toplum kuruluşu gönüllülerinden oluşan kişilerle yarı yapılandırılmış görüşmeler yapılmıştır. Keşfedici araştırma ile elde edilen veriler betimsel analiz tekniği kullanılarak analiz edilmiştir. Bulgular neticesinde hem toplumsal farkındalığı artırmak hem de tüm paydaşların faydalanabilmesi amaçlı "sosyal problemlere çözüm arama, sosyal destek merkezi arama, sosyal Hizmet etkinlikleri, sosyal hizmet çalışmaları, sosyal hizmetler iş ilanları, sosyal yardımlar & bağış ve sosyal ürünler" modüllerinden oluşan, web/mobil uygulama tabanlı bir sosyal destek platformu geliştirilmiştir.
The objective of this research is to reveal social innovation and digital social innovation, the state of awareness among stakeholders associated with social services, the responsibilities of stakeholders in sectors and the services that should be on a digital social innovative social support platform. In this sense, semi-structured discussions were held with experts, academics and people of the civil society organisations who work in the fields of innovation, social innovation, social services and digitalization. The data obtained by the detective research was analyzed using the visual analysis technique. As a result of the findings, a web/mobile application-based social support platform has been developed, which consists of modules "searching solutions to social problems, searching for social support centers, social service activities, social service work, social services job ads, social aid & donations and social products" with the aim of increasing social awareness and the benefit of all stakeholders.
The aim of this research is to identify the state of awareness of social innovation and digital social innovation in stakeholders associated with social work, the responsibilities of stakeholders in sectors and the services that should be on a digital social innovative social support platform. In this sense; semi-structured interviews were conducted with experts, academics and non-governmental organization volunteers working in the field of innovation, social innovation, social work and digitalization. Data obtained by exploratory research was analyzed using descriptive analysis technique. As a result of findings, the benefit of all stakeholders as well as increase the social awareness purposes, "in search of a solution to social problems, social support center, search, social service activities, social work services, social services, job postings, social grants&social donations and products" modules, consisting of web/mobile based application "social support platform" has been developed.
Dergi Türü : Uluslararası
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