Özet:

In recent years, the developments in information and communication technologies have shown themselves in all areas of life, while information centers and libraries have been influenced by these developments. The developments have enabled the information centers and libraries to reach a structure that focuses on the individual while producing services, user-oriented work. Information centers and libraries have provided their services with new approaches and applications. At this point, the quality management practices are placed in the information centers and libraries to be able to measure the success of the activities carried out, to be able to track the development of services, to determine whether the planned target is realized or not. Nowadays, almost all successful institutions are implementing quality management principles. The implementation of quality management practices in information and information centers and libraries that see the bridge between the user is very important. Our research has highlighted the importance of quality management practices carried out in information centers and libraries. However, the quality practices carried out in the Central Library of the University of Fisheries, the quality documents produced and the annual activity plan have been evaluated.