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KURUMSAL SOSYAL SORUMLULUK UYGULAMALARINA İLİŞKİN TÜKETİCİ ALGILAMALARI VE MARKA TUTUMU İLİŞKİSİ: BİR UYGULAMA ARAŞTIRMASI
2019
Journal:  
Uluslararası İktisadi ve İdari İncelemeler Dergisi
Author:  
Abstract:

Kurumsal Sosyal Sorumluluk konusu, giderek önemi artan ve gerek işletmeler gerekse tüketiciler tarafından üzerinde titizlikle durulan konulardan biridir. Araştırmada kurumsal sosyal sorumluluk uygulamaları ile ilgili tüketici algılamaları ve tüketicinin marka tutumu ilişkisi incelenmiştir. Araştırmada tüketicilerin kurumsal sosyal sorumluluk uygulamaları ile ilgili algılamaları, egoistik odaklı, değer odaklı, stratejik odaklı, paydaş odaklı olarak dört boyutta incelenmiştir. Araştırma sonuçlarına göre, tüketici tutumunu en fazla paydaş odaklı uygulamaların etkilediği görülmektedir. Daha sonra sırasıyla, değer odaklı, stratejik odaklı ve egoist odaklı uygulamalar gelmektedir. Tüketiciler, işletmelerin kurumsal sosyal sorumluluk uygulamalarını daha çok paydaş odaklı olarak algılamakta ve bu algılama onların marka tutumuna önemli ölçüde etki etmektedir. Bunun yanı sıra diğer üç algısal boyut ile marka tutumu arasında da önemli bir ilişki görülmektedir. 

Keywords:

Consumer perceptions of corporate social responsibility applications and brand status relationships: an application research
2019
Author:  
Abstract:

The issue of Corporate Social Responsibility is one of the topics increasingly prevalent and meticulously addressed by and consumers. The relationship about consumer perceptions about corporate social responsibility initiatives and brand attitude is investigated in the study. In the research, consumer perceptions about corporate social responsibility initiatives have been examined in four dimensions as being egoistic-driven, values-driven, strategic-driven and stakeholders-driven. According to research results the consumer attitude is mostly affected by the stakeholder-driven initiatives. Later, respectively, values-driven, strategic-driven and egoist-driven initiatives come. Consumers perceive firms' corporate social responsibility practices as more stakeholder-driven, and this perception has a significant impact on their attitude. There is also a significant relationship between three other perceptual motives and brand attitude.

Keywords:

The Relationship On Consumer Perception About Corporate Social Responsibility İnitiatives and Brand Attitude: An Appli̇cati̇on Research
2019
Author:  
Abstract:

The issue of Corporate Social Responsibility is one of the topics increasingly prevalent and meticulously addressed by businesses and consumers. The relationship about consumer perceptions about corporate social responsibility initiatives and brand attitude is investigated in the study. In the research, perceptions of consumers about corporate social responsibility initiatives have been examined in four dimensions as being egoistic-driven, values-driven, strategic-driven and stakeholder-driven. According to research results the consumer attitude is mostly affected by the stakeholder-driven initiatives. Later, respectively, values-driven, strategic-driven and egoist-driven initiatives come. Consumers perceive firms' corporate social responsibility practices as more stakeholder-driven, and this perception has a significant impact on their attitude. There is also a significant relationship between three other perceptual motives and brand attitude.

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Uluslararası İktisadi ve İdari İncelemeler Dergisi

Field :   Sosyal, Beşeri ve İdari Bilimler

Journal Type :   Uluslararası

Metrics
Article : 918
Cite : 5.259
2023 Impact : 0.446
Uluslararası İktisadi ve İdari İncelemeler Dergisi