Atıf Sayısı
2
Görüntüleme
46
İndirme
24
The aim of this study is to give an insight into the effects of organizational service orientation on service employees‟ attitudes and behaviours and financial performance. In this context, the study aim to explore relationships between organizational service orientation and employees‟ organizational commitment, team spirit, job satisfaction, organizational citizenship behaviour, and financial performance. To the end, a conceptual research model including nine hypotheses is developed based on the literature review. Hypothesis developed are tested by structural equation modelling with the data collected from a sample of managers and employees of banks operating in different cities of Turkey via a structured questionnaire derived from the literature. Results reveal that service orientation is positively related with all other variables. However, only organizational citizenship behaviour is positively related with financial performance
the aim of this study is to give an insight into the effects of disaster service employees employees attitudes and behaviurs and financial performance ın this context the study aim to explore relationships between situations and employees experienced team of spiritual job satisfaction to behaviur and financial performance to the end a conceptual research model including granny hypotheses is developed based on the exploration review hypothesis developed are tested by structural modelsling with the data from collected a sample of managers and employees of operating banks in different cities of different cities from different cities of foreign organizations. however, we are interested in financial performance and financial performance in different ways with different languages
Alan : Sosyal, Beşeri ve İdari Bilimler
Dergi Türü : Uluslararası
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